Warranty

Warranty For 10 Years

All products sold under the Draw It Paint brand are backed by our floor to ceiling warranty.

10 year floor to ceiling performance warranty

Draw It Paint products are backed by a performance warranty that will guarantee effortless wipes for 10 years, as well as its physical integrity. As a Draw It Paint customer, call us with any question or concern and experience exemplary customer service. You will receive a tracking number to track and trace exactly the whereabouts of your Draw It product. A signature verification will be required to receive the product. Also, your customer service representative will contact you on the day the product can be expected, in case you forget. The First Class Priority courier service is a flat rate for all international and domestic customers purchasing Draw It Paint products. Delivery times can be disrupted by customs and local taxes may be required.

100% Satisfaction Guarantee

Our 100% customer satisfaction guarantee means exactly that. As a Draw It customer, you can expect great customer service and product performance. Sometimes, the scope of your whiteboard project may change, and if a product exchange is required just give us a call! Once the product is received with a verified signature, our 10 year performance warranty will be here for all your needs.

ORDER CHANGES, EXCHANGES, AND RETURNS:

We want to make sure all of our customers are happy.
Any order changes can be made free of charge before the order is fulfilled and shipped. Changes made after the order is fulfilled and shipped may incur a shipping and a processing fee. The 10 year floor to ceiling warranty will commence once the order is delivered with a signature or automated receipt. Sale is final upon delivery.

Do you need to change your order?

Not a problem, we want to make sure you get the right product for your project. We can change your order for you, just let us know!

Do you need to exchange your order?

Don’t worry, we are here to help. If you need to exchange your order, make sure to keep the package unopened and just let us know! Only unopened packages can be exchanged and there may be shipping charges, but we will do the best we can to keep all the costs down!

Do you need to return your order?

Your can project change and we totally understand. Let us know and we will refund your order right away. You may incur a shipping fee, but we will do our best to keep all the costs down. The 10 year floor to ceiling warranty will commence once the order is delivered with a signature or automated receipt. Sale is final upon delivery.